Every number in your building, counted once.
FacilityDash is the chart and the front office for behavioral health and substance use treatment facilities, kept in one ledger. The census, the bed board, the medication pass and the bill read the same entries, so they cannot disagree. The chart and the front office for behavioral health and substance use treatment facilities, kept in one ledger. The census, the bed board, the medication pass and the bill read the same entries.
- Occupied, 42
- Open, 6
- Held, 1
- CensusClients in houseCensus, in house 42
- Bed boardBeds occupied, 6 open, 1 heldBed board, occupied 42
- Medication pass, 8:00 AMClients on the listMedication pass list 42
- BillingBed days for the dateBilling, bed days 42
What owners tell us about the system they have now.
| What we hear | What changes |
|---|---|
| We run four systems to do one job. | One system and one sign-in for the chart, the beds, the staff and the money. What is entered in one place is already in the others. |
| We pay extra just to talk to someone. | Support comes with the subscription. You reach a person who knows the product, and it is not billed by the call. |
| It is clunky, and it goes down. | A new system built on current technology, quick on a tablet at the nurses' station, with a printed packet ready for the day the internet is out. A new system on current technology, with a printed packet ready for the day the internet is out. |
| There is no app, so staff walk back to a desk. | iPhone and Android apps for the floor: the medication pass, arrivals, notes to sign and a camera that files straight to the chart. iPhone and Android apps for the floor. |
| Timesheets, overtime and payroll live somewhere else. | Staff clock in on a tablet at the door. Timesheets, approvals and overtime are worked out for you, and payroll gets one export. Staff clock in on a tablet at the door. Overtime is worked out for you and payroll gets one export. |
| Getting a shift covered takes all afternoon. | Post an open shift and qualified staff can pick it up or swap, inside the coverage rules you set for each unit. |
| Nobody can see which beds are free on the other unit. | One bed board for every unit. See what is open, held or out, and move a client in one step so the right beds stay free for the people who need them. One bed board for every unit. Move a client in one step. |
One stay is one set of entries, from the first call to the day they leave.
Most facilities keep the chart in one product, beds in another and the money in a third. Every handoff is a place where a number changes. Here each step adds to the same record, and nothing is typed twice. Every handoff between products is a place where a number changes. Here each step adds to the same record.
- Referral and admission
- Track each inquiry, reserve a bed, and admit the client from the reservation. Reserve a bed and admit the client from the reservation.
- Admissions
- Coverage
- Check eligibility and keep the answer on the stay, with the date it was checked. Eligibility kept on the stay, with the date it was checked.
- Front office
- Consents
- Signed on screen or in person. Expiry and revocation are enforced, not just filed.
- Client and staff
- Care
- Assessments, treatment plans, progress and group notes, orders and the medication record. Assessments, plans, notes, orders and the medication record.
- Clinical team
- Midnight census
- Published once as a fixed snapshot. A correction is a new version, never a quiet edit. Published once. A correction is a new version.
- Night shift
- Discharge and billing
- The stay closes, the documents are complete, and billing has every bed day. The stay closes and billing has every bed day.
- Back office
What it covers
The clinical record
Documentation that follows how your clinicians already work, on forms and instruments you set up yourself.
- Assessments and treatment plans
- Progress notes, and group notes for a whole session at once Progress notes and group notes
- Medication orders and the administration record
- Signed documents are locked. A correction is an addendum.
- A limited view for your outside pharmacist
Census and beds
- Bed board by unit and room
- Holds and hospital leave that keep the bed
- Admissions, transfers and discharges
- Referral and admissions reports
- A printed packet for when the internet is down
The back office
- Authorizations and claims follow-up
- Client statements
- Schedules, time clock and payroll export Schedules, hours and payroll rows
- Tasks and shift handoff
You do not have to change your clearinghouse, your lab or your billing team to start. Prescriptions go out through a certified prescribing partner, claims through your clearinghouse and results come in from your lab. FacilityDash replaces the retyping between them. Keep your clearinghouse, your lab and your billing team. FacilityDash replaces the retyping between them.
Built new. Not bought and bolted together.
Older systems grew by acquiring products and selling them back to you as modules. FacilityDash was written as one system, this decade, for how a facility runs now.
- Enter it once
- A client, a bed, a dose or a charge is typed one time and read everywhere. No copying from the chart into billing, or from a spreadsheet into the census. Typed one time and read everywhere. No copying from the chart into billing.
- The number you need, when you ask
- Build the report you want from your own data, save it, and run it again tomorrow. No ticket to the vendor and no wait for a custom build. Build the report you want from your own data and save it. No ticket to the vendor.
- Everyone gets a sign-in
- You are not charged by the user. Give the night tech, the part-time counselor and the outside pharmacist their own access, with their own permissions.
- Nothing to unlock
- There are no modules to add later. Everything on this page comes with the subscription, including the phone apps and the assistant. No modules to add later. The phone apps and the assistant are included.
Privacy rules the software enforces, so nobody has to remember them.
Substance use treatment records carry stricter rules than ordinary health records. We built for those first.
A record leaves only with consent. A report, a download or a shared document goes out when a current consent covers it, and each one is written down as a disclosure. Each report, download or shared document is written down as a disclosure.
Every look is logged. The log cannot be edited or deleted, and it is kept for at least six years. Every look is logged and kept for at least six years.
You decide who sees what. Down to pay fields and document content, enforced on the server. You decide who sees what, enforced on the server.
Each facility is sealed off inside the database, hosted in the United States under a signed business associate agreement. Each facility is sealed off, hosted in the United States under a signed business associate agreement.
| Time | Who | What happened |
|---|---|---|
| 2:14 PM | Nurse | Opened a chart |
| 2:15 PM | Nurse | Recorded a dose given |
| 2:31 PM | Billing | Export refused: no current consent covers this recipient |
| 2:40 PM | Therapist | Signed a progress note. The note is now locked. |
| 2:52 PM | Assistant | Read the census for the supervisor who asked |
Phone apps for the staff who are on their feet all shift.
iPhone and Android apps carry the same record and the same permissions, with extra care for a phone that is shared, set down or lost.
- Face or fingerprint to unlock. It locks itself when it is put down.
- Photograph an ID or insurance card into the chart. Nothing lands in the phone's photos.
- Alerts without names. A notification says there is something to do, never who it is about.
- Nothing from the chart stays on the device.
App Store and Google Play. The apps need an account from your facility.
The schedule, the time clock and payroll, next to the census they depend on.
Enter your PIN
Day shift, Unit A, starts 7:00 AM
Enter your PIN. Day shift, Unit A, starts 7:00 AM.
- A schedule built against your coverage rules, so a unit is never short without someone knowing. A schedule built against your coverage rules.
- Open shifts, swaps and time off that staff ask for from their phone. from a phone.
- A tablet at the door for clocking in, with a PIN for each person. A tablet at the door for clocking in.
- Timesheets with corrections and approvals, locked once the period closes.
- Overtime worked out for you, on a 40 hour week or the 8 and 80 rule, and one export for payroll. Timesheets, overtime and one export for payroll.
The assistant follows the same rules as the person asking.
Ask for the census, an overdue list or a summary of a stay. It sees only what you are allowed to see, and what it reads shows up in the access log like any other look. It does not diagnose, pick a dose or choose a level of care.
Your facility's name on every screen
Staff sign in to your brand, in your color. Each facility you run keeps its own units, rooms, forms and roles. Each facility keeps its own brand, units, rooms, forms and roles.
Ask every vendor these. Here are our answers.
- How many sign-ins will my staff have?
- One. The chart, the bed board and the back office are one product, not modules joined after the sale. One. It is one product, not modules joined after the sale.
- Do we pay for each user?
- No. Everyone on your staff gets a sign-in, and the subscription does not grow when you hire.
- How long until we are live?
- Units, rooms, roles and forms are settings your administrator changes, not custom work.
- Can we get our data out?
- Yes. Exports are built in, and each one is recorded so you can show what left and when. Yes. Each export is recorded.
- What happens when the internet goes down?
- You print a downtime packet ahead of time with what the floor needs, and catch up when you are back.
- Which features cost extra?
- None. The chart, the bed board, the back office, the phone apps and the assistant all come with the one subscription. None. It all comes with the one subscription.
See your own day in it.
We walk through an admission, a medication pass and a midnight census, live, on a facility set up like yours. Thirty minutes. Synthetic data only. An admission, a medication pass and a midnight census, live, on a facility set up like yours.
Book a walkthrough